Hotel Solcalante

Hotel in una posizione non comodissima rispetto al resto dell'isola, ma a pochi passi dalla fermata del Bus, quindi ci si organizza facilmente. Abbiamo scelto questo hotel attirati dalle foto e dallo stile partenopeo: Arrivati li veniamo accolti da una signora che ci è sembrata non molto coinvolta in quello che faceva. La cosa brutta è stata l'entrata nella stanza, non esposta sui siti,piccola, con il letto in Ferro battuto senza comodini,abbiamo subito chiesto di poterla cambiare. Ci è stata cambiata con quella affianco un pochino più grande, perché quelle che avevano la vista sul giardino ( sponsorizzate sui siti) erano occupate e avevano un prezzo maggiore. Purtroppo però, abbiamo trovato un piccolo terrazzino non pulito, la doccia difettosa, perché non si chiudeva a modo e usciva tt l'acqua fuori, rubinetti arrugginiti e soprattutto cuscini e due lettini a dir poco scomodi, che formavano un letto matrimoniale per modo di dire visto che la mattina al risveglio ci ritrovavamo con tanto di buco al centro. Sconsiglio la stanze 1,2,3,4 completamente rumorose. Piacevole la colazione sulla terrazza con vista bellissima ma consiglio di arricchirla perché è veramente scarna, con una sola ragazza che provvede a fare i caffè e a sparecchiare per tutti. Ps. soprattutto, se dite che la colazione è fino alle 10.00, il cliente non può trovare quello che ne rimane della colazione se arriva alle 09.30. ci siamo ritrovati quasi tt finito e nessuno si è posto il problema di garantire un servizio che andrebbe fatto fino allo scadere dell'orario dato. Mi spiace ma per il posto bello che avete si potrebbe fare molto di più. Ve lo auguro, perché per molte persone andare in albergo è più una coccola soprattutto di questi tempi.

Posticino veramente molto carino , giardino e stanze curati , posizione meravigliosa personale gentile . Il tutto immerso nel verde e vicino al mare . Da tornare sicuramente .

I was disappointed with this hotel from arrival till we left (two nights earlier than booked for). We arrived late due to missing a ferry and were told we could check in, in the morning. When we went to the desk there was no one there, we went to breakfast and mentioned we hadn’t checked in and was told it was breakfast time. We tried again after breakfast and before going out with no luck. Once we did check in we were finally given details - WiFi code, door code etc. After we checked in we found out there was a private party in the pool area which made in unusable up till 6pm - we were not informed of such event when we checked in 10 minutes earlier. Two days later after a long day visiting Pompei we wanted a quiet dinner and early night only to get back to find there was another private party with a DJ that went on till midnight - again we were not notified which meant we couldn’t use the restaurant or have an early night due to very loud music. At this point we booked a new hotel (at an additional £200 cost to ourselves) to try and salvage some of the holiday that had been less than satisfying. When we checked out the next morning the owner did not enquire why we were leaving, ask if we’d enjoyed our stay or said anything that would lead you to think they cared. Such a massive let down as all the reviews looked good, and the hotel is lovely…..unfortunately the management let the hotel down. I would not recommend staying here.

I have just returned from six nights at the Solcalante Hotel. The hotel is in a beautiful position and has lovely views from the terrace overlooking the island of Ischia. However, it is totally let down by the management team. This hotel is run by those who are very lacking in any people skills. They are non- communicative and unfriendly. They did not even give us eye contact during our whole visit. Fortunately their staff were kind and hard working. Breakfast staff and cleaners were very helpful. They kept the rooms and pool clean and tidy. Two events were held at the hotel during our stay (without any prior warning) and we were asked to leave the pool for a private function. We were restricted from the bar area or able to sit on the terrace. ( reserved notices were left on all of the chairs/loungers). These parties were large and very busy and noisy. We felt we had to go out even though we had planned a quiet evening and to have dinner at the hotel. There is only one restaurant in walking distance from hotel. ( 10mins walk). The events were on Saturday 14th ( 4pm-very late) and on the Tuesday ( 12-6). When I complained to one of the management team he was very rude and said “We had only booked a room at the hotel not a pool”. This was totally incorrect, we booked bed and breakfast with all the amenities the hotel has to offer. I am 68 years old and my husband and I have extensively travelled. We have never come across this bad attitude before. Also the hotel advertises having a sauna and massage services, there were no evidence of either. Also the solarium is a neglected empty roof space over the hotel rooms.